Customer Relationship Management (CRM) System for Manufacturing Industry. Integrated management of sales and marketing operations including order management, sales management, customer information management, quotation management, and project management, supporting manufacturing-specific long-term transactions and complex product specifications. Manufacturing-specialized CRM software that enables continuous relationship building with customers such as parts manufacturers, equipment manufacturers, and processing companies while improving sales efficiency. Establishes integrated business flow from order receipt to production and shipment through ERP system integration.