Integrated work contents in Teachme Biz, leading to improved productivity.
―――What are your usage goals?We have broadly divided into 3 usage goals. The first one is to visualize and standardize internal work procedures. The second one is to increase the efficiency in creating manuals. The third one is to explain the company’s services to outsiders in order to deepen their understanding.
―――How did you actually apply it?
No matter what business you are creating, having “framework” is a must. We use the manuals created by Teachme Biz to create the main framework for identifying internal procedures such as work rules, internal work process, as well as how to use PCs and printers, then gradually visualizing them. For some minor jobs that current employees already forgot how to do, the company still faces the same problems with job handover when new employees join in. In this case, you can solve it by sending the URL of the manuals created by Teachme Biz to him/her to follow. There is no need to waste time with each job again. Furthermore, other tasks and customer support are the same. As the manuals are based on images, we do not have to explain things repeatedly and the quality of work has become unity.
Read more... https://teachme-biz.com/en/project/qualica-thailand-2/
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